Friday, October 31, 2014

South-East Asian travel destinations are given the miss by some Chinese

South-East Asian countries continue to lure Chinese tourists, but fewer are answering their call.
THE relative decline of Chinese tourists to South-East Asia is to an extent a story of paradise lost-but is perhaps more so a testament to new paradises found.
Outbound Chinese travel to the region has plummeted this year-by nearly 40% in Singapore’s case.
Discussion surrounding the startling drop-the Association of Southeast Asian Nations’ five-year tourism development plan is aimed toward Chinese and Indian visitor influxes-has largely honed in on a new, perceived undesirability of old favourite destinations.
Media point to territorial disputes with the Philippines and Vietnam; the disappearance of flight MH370; Thailand’s instability; and Singapore losing influence as a gateway to aforementioned destinations.
That’s all true.
But insiders explain the bigger picture is the otherwise changing dynamics of China’s outbound tourism.
The United Nations World Travel Organization’s Asia-Pacific director Xu Jing calls the widely reported view of a decline of Chinese tourists to the region a “misconception”.
“There’s a slowing of growth rates to some destinations,” he says.
“But if you’re talking about sheer volume, it remains large. Southeast Asia is still a big slice of the cake. It’s still a very attractive destination. Take the natural beauty with the cultural component of travel-Southeast Asia will remain a major destination for Chinese.”
Xu believes the relative reduction is more about the outbound Chinese market’s maturation and new countries better courting it.
“The changing behaviour of Chinese travellers is the result of the previous 10 years of travel experience,” he says.
Many took their first international trips in Southeast Asia and now seek something new, Xu says.
And more countries better realise Chinese have been the world’s biggest spenders on international tourism in the past five-and especially the past two-years, he says.
“Now, (Chinese) are going to Europe and North America.”
Xu points to Maldives as an example of a country that early on devised savvy for courting Chinese.
“Nobody would’ve guessed Maldives would become (a major) beach tourism destination for Chinese 10 years ago,” he says.
“It all depends on how you market to the Chinese. Maldives has made great efforts to effectively penetrate the Chinese market.”
Southeastasiatrip.com product manager Peggy Lyu explains: “The impact (on Southeast Asia) can be interpreted as a relative growth of Chinese travelling to other countries. Take South Korea and America, for instance, bringing in more (Chinese currency) to their shops, hotels and restaurants.”
South Korea has emerged as Chinese tourists’ No 1 international destination as Southeast Asian visits decline, with Japan as a close second, following a 2012 dip due to sour relations.
China accounts for about 40% of Korea’s inbound tourists, compared to 23% two years ago, Hong Kong Polytechnic University’s tourism professor Brian King says. “The relativities are important,” King says.
“The air-seat capacity from China into Northeast Asia, including Macao, Taiwan and Hong Kong, is about three times the size of its equivalent into Southeast Asia. Korea is probably the main beneficiary and has been experiencing consistently high growth out of China.”
Institute for Tourism Studies researcher Jae Yeon Choe says: “While preferences for easiness of visa procedures and air service expansion-such as nonstop flights-are factors, Korea’s and Japan’s pop, fashion and food culture continue to attract Chinese visitors.”
IT developer Cheng Wei says his parents wouldn’t “let” him visit Vietnam over the National Day holidays.
But he enjoyed Korea two weeks before on his first international trip.
“Korea is nearer than Vietnam,” the Beijinger says. “Flights are cheaper, and it’s more developed.”
Singapore is the most developed Southeast Asian destination to suffer from the tapering off of Chinese visitors. But industry insiders say that has more to do with Chinese policy than Singapore’s positioning as a gateway to other destinations.
“With China exercising closer scrutiny on official government junkets and corruption, Singapore has lost some attraction,” Choe explains. “Gambling was a big draw.”
King says Southeast Asian countries have “adopted separate approaches” to deal with the drop.
“Singapore has presented itself in China as a single standalone destination as a means of distinguishing itself from the trouble occurring in neighbouring Malaysia,” he says.
Chinese tourism to Malaysia dropped 9% to 850,877 between January and June compared with the same period of 2013, following years of growth, Tourism Malaysia’s general director Dato’ Mirza Mohammad Taiyab says. He believes the dip to be temporary.
Malaysia has responded by studying Chinese travel preferences according to regions and is tailoring marketing according to specific locations, he explains. It’s also staging social media campaigns focused on safety; introducing new products and packages; developing charter flights; and marketing more toward second- and third-tier cities.
“Malaysia’s priority is to regain the goodwill and friendship of the Chinese people,” Mirza says. “We are confident that the tourist flow from China will return to normal soon.”
King says Thailand has been “particularly active” in courting Chinese tourists.
“(It’s) waiving visa fees; launching special retail offers; partnering with Chinese travel agents to develop appealing packages; lessening import duties on luxuries; and stimulating flights to airports away from Bangkok.
Indonesia has started a Chinese-language website. “Indonesia has emerged as the region’s main beneficiary of neighbouring countries’ decline. Outbound tourism to the country grew 22% in the first half of the year, King says.
Lyu points out the archipelago proactively courts Chinese tourists.
“Direct flight routes between major Chinese cities and Bali, plus a visa-free policy, win them a handful of bills. More resources and money are being spent on advertising, upgrading facilities, training Chinese-speaking guides and trade shows.”
The tourism authorities, embassies and comparable bodies of Thailand, Singapore, Vietnam and the Philippines didn’t respond to repeated China Daily interview requests.
The Philippines’ acting cultural attache in Shanghai, Gerard Panga, explains by e-mail: “We are assessing the situation, with high hopes that everything will normalise at the soonest possible time.”
Panga adds a media statement will be released afterward.
Allan Lieberman, who owns the Spider House Resort in the Philippine’s Boracay, says he hasn’t perceived a decline in Chinese tourists. Instead, he has noticed two new Chinese cruise ships docking on the beach a month.
The Canadian sent his son and daughter to study Chinese in Beijing and aspires to open a Chinese-language school on the island to cater to the throngs who, including the mainland, Taiwan and Hong Kong, comprise the plurality of visitors, he says.
“I’ve discussed (the school) with other resort owners, and they see it as a necessity,” he says.
Xu points out that while many Chinese are seeking new regions after experiencing their first international excursions in Southeast Asia, many are returning.
“They’re revisiting the same Southeast Asian locations,” he says.
“Before, it was from a sightseeing perspective. Now, they’re on their second visits, going deeper into the cultures.” – China Daily/Asia News Network

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Nasi Lemak to entice Japanese tourists to Malaysia

TheStar: The way to someone’s heart is through the stomach is the adage. And Tourism Malaysia is using that to lure the Japanese to our shores.
WITH the help of Japanese food celebrity, Kentetsu Koh, the Malaysian nasi lemak made its way into Japanese tummies in an effort to introduce Malaysian food, culture and holiday destinations to the Japanese market.

It is part of the Tourism Malaysia “Sudah Makan?” campaign launched on Sep 25 in Tokyo, Japan, where the fiery nasi lemak was selected as the icon dish of Malaysia, and Koh, a Japanese food specialist, as its Malaysian Food Advisor.
The campaign will follow through with several food promotions being held in Japan, including a Malaysian Jazzy Night and Food from Oct 17 to 31 at Shangri-La Hotel, Tokyo. Several Malaysian restaurants already operating in Japan will also be featured at a restaurant carnival at Kai Jyo Row in Chubu Centrair Airport in Nagoya from Nov 7 to 16. A similar restaurant promotion will also be held in Japan from Nov 1 to Jan 31 next year where some 15 Malaysian restaurants are taking part to showcase Malaysia’s delicious cuisine to the Japanese public.
The campaign gained ground with Tourism Malaysia’s participation in the JATA Tourism Expo 2014 for the 36th time from Sep 25 to 28. The JATA Opening Ceremony was held on Sep 26, followed by JATA Tourism Award. 
Malaysia’s presence at this year’s expo was with a total of 17 organisations comprising Tourism Malaysia, Malaysia Airlines, Sarawak Tourism Board, Sabah Tourism Board, hotels and travel agencies, under the Malaysia Pavilion, themed “Year of Festivals 2015”. The Pavilion was opened by Tourism Malaysia’s international promotion division director (North & East Asia) Nor Aznan Sulaiman. Tourism Malaysia also hosted a JATA Luncheon and organised a “Malaysia Year of Festivals (MyFest) 2015 Seminar”. 
The Malaysia Pavilion, dressed up in a “Festival and Culture” theme, is appropriate for the launch of the Malaysia Year of Festivals 2015 in Japan. At the international food pavilion, Malaysia also had two booths to promote a selection of Malaysian favourites such as roti canai and curry, nasi lemak, mee gorengais kacang, teh tarik, mango juice and more. 
Japan has been a major tourist market for Malaysia with 513,000 arrivals from Japan in 2013.
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Mount Kinabalu is a summit worth tackling for charity

TheStar: A medical centre climbs Malaysia’s highest peak to raise funds for stroke victims.
Why do we climb mountains? Some may cite the famous words of George Mallory, “Because it is there”. Others may reply: “for my strength”, “for my endurance”, or “for my independence”. 
But, on a deeper level, climbing mountains ultimately delves into the essence of the human spirit. It’s a time of reflection about who we are and where we are going, a time of humility, and also a time for overcoming obstacles and fear. 
When it comes to facing challenges, this is even more true for stroke victims whose greatest chance of regaining physical abilities is within the first few months after. 
The Mahkota Neurological & Stroke Centre of the Mahkota Medical Centre (MMC), Malacca, recognised this challenge to persevere as an important quality of a stroke survivor. Hence, it decided to celebrate that spirit with a Charity Climbathon to raise funds in support of the National Stroke Association Malaysia’s initiatives to provide rehabilitation, especially for stroke survivors. 
In conjunction with MMC’s 20th anniversary, 20 medical staff and consultants were sent on a five-day journey to Sabah to climb Mount Kinabalu.
Preparations began way before. MMC had a vigorous nomination and elimination process to select suitable staff. “It only took a mention of having to carry 10-kilo bags of rice on their backs to scare people during the selection process,” said Danny Tan, who was one of the organisers.
One of the oldest climbers, Dr. R Venugopal (right) and MMC's CEO-Office Manager,Wong Chin Yang (left) taking a breather on the rocky plains.
One of the oldest climbers, Dr R Venugopal (right) and MMC's CEO/office manager, Wong Chin Yang taking a breather on the rocky plains.
Soon after the selection, the group of 20 (including four doctors), got together for a training hike at Gunung Ledang in Johor, and later on at Gunung Angsi in Negeri Sembilan. For many of them, this was the first time they were doing serious jungle hiking.
On the expedition day on August 20 in Sabah, the team was brimming with eagerness and anticipation. From the Timpohon gate at the foothills of Kinabalu, the team was split into four groups. Off they went, carrying for themselves all the supplies they needed for the night. 
With every step forward, the team got a little closer to the 6km distance mark of Laban Rata, where they would rest through the evening until it was time to continue the journey to the summit. Filled with a spirit of adventure and excitement, the team kept their morale up by bantering with each other in the forest.
The sight of beautiful wild flowers, berries, as well as the squirrels, was pleasing to behold during the climb. Along the way, the MMC team also helped two travellers with cramps. 
Anas Md Nor, head organiser of the Charity Climbathon, giving an early morning briefing.
Anas Md Nor, head organiser of the Charity Climbathon, giving an early morning briefing.
By mid-afternoon, every member of the team arrived at Laban Rata. After an early night’s sleep, the team would gather at 2am the next morning to reach the peak, just in time to catch the sunrise. 
But this was dashed with the persistent rain, which caused waterfalls in parts of the track, thus making it dangerous to begin climbing again. The guides advised the team to try the trek at 6am instead, which was a safer option. 
The team were a little apprehensive and tired, but grateful for the second chance of hiking up on the same day. We went back to our hostel chambers and reassembled at the cafeteria by 5.30am. Finally, by 10.30am, the whole team made it to the summit. 
They looked out from the peak with much joy and satisfaction. Despite all the pain, weariness, and the craving to give up, each team member succeeded in the climbathon. There was a good round of pictures and pats on the back! It was surely an event to tell loved ones back home.
High morale upon reaching Sayat-Sayat checkpoint during the climb.
High morale upon reaching Sayat-Sayat checkpoint during the climb.
But despite reaching the summit, the challenge had not ended yet. Raindrops had started falling again and what was difficult on the climb up became more dangerous on the climb down.
The team edged their way gingerly on slippery surfaces, gripping wet ropes at high-risk zones. Relieved hugs were exchanged as prayers of protection were answered. 
Back in Laban Rata, the team made the decision to trek back to the entrance gate on the same day, so we packed up all our belongings and headed down the rainforest in the pouring rain.
Despite being drenched, cold and tired, the team knew they had to carry on, although the last stretch of the journey appeared to be the most strenuous part of the expedition. There would be a victorious prize of hot showers and a nice warm bed at the end of the day!
Team members with some of the area's native flora.
Team members with some of the area's native flora.
Finally, we made it back to the entrance gate. During the van ride back, the smell of sweat contrasted with the sweet triumphant spirit. We savoured the glorious moment of achievement. Although the team was physically exhausted, they were glowing. The mind dulled the sharp edge of the difficult times, and buffed up the good memories.
The MMC team agreed that strong encouragement for each other helped them all make it. “This strengthened us as a team,” said Firdaus Pasha Paul, one of the climbers. 
All 20 medical staff who succeeded in the climb hope there will be further awareness for the rehabilitation of stroke survivors in Malaysia.
“Stroke is one of the largest causes of death in Malaysia after heart disease and cancer. It is considered to be the single most common cause of severe disability, and every year, an estimated 40,000 people in Malaysia suffer from stroke,” said Stanley Lam, MMC’s Chief Executive Officer. 
“Such grim statistics are not likely to improve in the coming years, given the rising trend of risk factors that contribute to cardiovascular diseases. Thus, the Climbathon helps us raise awareness within the community about stroke and the importance of rehabilitation. The funds raised for the climb will provide medical assistance to stroke patients and survivors.”
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More tourist arrivals to Malaysia in comparison to last year

TheStar: Things are looking up for the tourism in Malaysia this year even though there were some major tragedies the nation had to face.



DESPITE some major setbacks this year Tourism Malaysia’s aggressive promotional efforts and commitment from industry players in line with the celebration of Visit Malaysia Year 2014 have contributed to the continuous growth of the country’s tourism industry. 
From January to May, Malaysia welcomed a total of 11.53 million (11,532,859) tourists, registering a hike of 10.1% compared to 10.48 million (10,478,419) tourists for the same period last year.
The top 10 tourist generating markets to Malaysia from January to May were Singapore (5,799,383), Indonesia (1,113,502), China (754,696), Thailand (574,255), Brunei (488,199), India (328,498), the Philippines (265,555), Japan (229,982), Australia (253,370) and Britain (199,741).
Throughout the month of May, the Asean region continued to be the largest contributor of tourist arrivals with 75.7% share (1.72 million) of Malaysia’s total arrivals. Among Asean countries, Brunei registered the highest growth of 41.5%, followed by Vietnam (+28.9%), the Philippines (+21.3%), Indonesia (+17.9%), Laos (+14.4%), Thailand (+12.6%), Cambodia (+11.8%), and Singapore (+10.8%).
The upsurge of arrivals from Indonesia was due to the additional daily flights by AirAsia which connects Jakarta and Kuala Lumpur, as well as the new weekly flights from Jogjakarta and Lombok to Johor Baru since April.
Malaysia’s participations in the Vietnam International Travel Mart 2014, International Gastronomy Festival and Hue Festival have also contributed to the increase in arrivals from Vietnam as a large number of tour packages to Malaysia were sold.
The medium-haul markets contributed 17.9% or 406,036 tourists to Malaysia’s total arrivals in May. Countries that registered double-digit growth were South Korea (+50.2%), Oman (+42.7%), Egypt (+36.9%), the United Arab Emirates (+29.6%), Pakistan (+21.1%), India (+19.1%), and Saudi Arabia (+13.9%).
A hike in arrivals from South Korea was a result of the new AirAsia’s flights from Busan to Kuala Lumpur since July 2013. For Saudi Arabia, it was due to the three new Flynas Airlines’ weekly flights from Jeddah to Kuala Lumpur since April.
A total of 143,556 tourists or 6.3% of Malaysia’s total arrivals were contributed by the long-haul markets during the month of May. The markets that posted double-digit growth were Spain (59%), Italy (26.2%), Germany (18.8%), Ireland (14.6%), the Netherlands (10.7%) and Switzerland (10%).
The distinct growth in arrivals from Spain was due to the sponsorship on Sevilla football club since March. The Visit Malaysia Year 2014 logo on the jerseys allowed the campaign to get a wide coverage in Spain and worldwide.
The increase in arrivals from Italy was attributed to the additional air connectivity offered by Turkish Airlines from the cities of Bologna, Pisa, Naples and Catania, through Istanbul to Malaysia.
Tourism Malaysia’s participation in international tourism exhibitions including CMT (Caravanning, Motor and Tourism) Stuttgart, Reisen Hamburg, and ITB (Internationale Tourismus-Börse) Berlin have contributed to the growth in arrivals from Germany.
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